Terms of Use for Products & Services

Last Updated: March 18, 2026

Please read these Terms of Use carefully before purchasing, accessing, or using any of our Programs, Products, and Services.

General Provisions

Our Programs, Products, and Services are owned and operated by Ascend HR Solutions (“Company”, “we”, or “us”). The term “you” refers to any purchaser and/or user of any of our Programs, Products, and/or Services.

These Terms of Use state how you may use our Programs, Products, Services, and Program Materials, and their content. Please read these Terms of Use carefully. We reserve the right to change these Terms of Use from time to time.

By using any of our Programs, Products, and Services, you are agreeing to the Terms of Use as they appear and are legally bound by them, whether or not you have read them. If at any time you do not agree with these Terms of Use, please do not use our Programs, Products, and Services.

These Terms of Use require the use of arbitration on an individual basis to resolve disputes, rather than jury trials, and limit the remedies available to you in the event of a dispute. You fully understand and agree that by enrolling in, purchasing, and/or using any of our Programs, Products, Services, and Program Materials, you are waiving certain legal rights and you are voluntarily agreeing to do so.

Use and Consent

By purchasing or using any of our Programs, Products, or Services, you agree to abide by these Terms as well as our Disclaimer, Website Terms of Use, Privacy Policy, and any other terms and conditions that may apply. Accessing, purchasing, or using our Programs, Products, Services, or Program Materials in any manner constitutes your agreement to be bound by these Terms of Use.

All of our Programs, Products, Services, and Program Materials are intended solely for users who are eighteen (18) years of age or older. By accessing or using our Programs, Products, or Services, you represent and warrant that you are at least 18 years old.

Intellectual Property Rights

Our Limited License to You: Our Programs, Products, Services, and all the Program Materials are the property of Ascend HR Solutions and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws.

The content in our Programs, Products, and Services is solely owned by or licensed to us, unless otherwise indicated. This content includes, but is not limited to, the design, layout, look, appearance, graphics, and documents provided by us to you. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms of Use.

If you purchase or access any of our Program Materials, you will be considered our Licensee. You are granted a revocable, non-transferable license for personal, internal business use only. This means you may not use our Programs, Products, or Services in a manner that constitutes an infringement of our rights or that has not been authorized by us.

You are permitted to use our materials as follows:

You may download and/or print Program Handouts, Workbooks, and Templates for your own internal business use.
However, you are not permitted to share, sell, reprint, or republish any of our Program Materials for resale or mass reproduction purposes. If colleagues outside your organization would like access, they must purchase their own license separately.

Any trademarks, taglines, and logos displayed on Program Materials are trademarks belonging to us. Any use, including framing, meta tags, or other text utilizing these trademarks, is strictly prohibited without our express written consent.

Information You Are Prohibited from Sharing with Others

As a Licensee, you understand and acknowledge that our Programs, Products, Services, and Program Materials have been created and developed through the investment of significant time, effort, and expense. This information is a valuable, special, and unique asset of ours which needs to be protected from improper and/or unauthorized use.

When you enroll in or purchase our Programs, Products, or Services, you agree that you are clearly and expressly prohibited from doing the following:

You will not copy, share, or steal our Programs, Products, Services, or Program Materials.
You will not in any way use, copy, adapt, or represent any of our materials as if they are yours or created by you.
You will not engage in improper and/or unauthorized use, including modifying, copying, reproducing, republishing, uploading, posting, transmitting, translating, selling, creating derivative works, exploiting, or distributing in any manner or medium for commercial use or in any way that earns you money.
You will not violate our intellectual property rights, including copyright and trademark rights.

You understand and agree that engaging in prohibited use is considered theft, and we retain the right to prosecute theft to the full extent of the law. You agree and understand that prohibited use may give rise to a civil claim for damages and/or be a criminal offense.

Limitations on Linking and Framing

You may establish a hypertext link to our Website so long as the link does not state or imply any sponsorship, endorsement, or ownership by our Website, and does not state or imply that we have sponsored or endorsed your website. However, you may not frame or inline link our Content without our written permission.

Your License to Us

By posting or submitting any material on or through our Programs, Products, or Services (such as comments, posts, or contributions), you represent that you are the owner of all such materials.

When you submit materials to us, you are granting us, and anyone authorized by us, an unlimited, royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly display such contributions. This does not include any of your own proprietary business ideas or offerings; we will not take, borrow, or steal your business ideas for use in our own business.

Request for Permission to Use Content

Any request for written permission to use our Content should be made BEFORE you wish to use it by completing the “Contact Us” form on this Website, or by sending an e-mail to asendhrcs@gmail.com. If you are granted permission, you agree to use the specific Content ONLY in the ways for which we have given written permission.

Security

When you apply for, enroll in, purchase, or use our Programs, Products, or Services, we may seek and collect personal and Confidential Information. We use our best efforts to keep your Confidential Information safe, secure, and confidential. However, due to the nature of the Internet, we cannot completely ensure or warrant the security of any data transmitted to us; therefore, submitting Confidential Information is done at your own risk.

Personal Responsibility and Assumption of Risk

As a Licensee, you agree that you are using your own judgment in using our Programs, Products, and Services, and you are doing so at your own risk. Our materials are for informational and educational purposes only. You are solely responsible for your actions, decisions, and results based on the use, misuse, or non-use of our Programs, Products, and Services.

Legal and Financial Disclaimer

Our Programs, Products, Services, and Program Materials are not to be perceived or relied upon in any way as legal or financial advice. Ascend HR Solutions provides human resources consulting and best practices; we are not a law firm, and our consultants are not acting as your attorney. The information provided is not intended to be a substitute for professional advice that can be provided by your own accountant, employment lawyer, or financial advisor. You are hereby advised to consult with your own legal counsel for any questions and concerns regarding your specific legal compliance and liability. You agree that we are not responsible for the success or failure of your business decisions or any other result of any kind that you may have as a result of information presented to you through our services.

Earnings Disclaimer

You acknowledge that we have not and do not make any representations regarding future income, expenses, sales volume, or potential profitability or loss that may be derived as a result of your participation in our Programs, Products, or Services. We cannot and do not guarantee that you will attain a particular business result, financial or otherwise, and you accept that results differ for each organization.

Warranties Disclaimer

WE MAKE NO WARRANTIES AS TO OUR PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS. YOU AGREE THAT THEY ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE.

Technology Disclaimer

We try to ensure that the availability and delivery of our Programs, Products, and Services is uninterrupted and error-free. However, we cannot guarantee that your access will not be suspended or restricted from time to time to allow for repairs, maintenance, or updates. To the fullest extent permitted by law, we will not be liable to you for damages or refunds should our services become unavailable or slow due to network failures or other causes.

Errors and Omissions

Every effort has been made to present you with the most accurate, up-to-date information, but because the nature of employment law and HR best practices is constantly evolving, we cannot be held responsible for the absolute accuracy of our content. You acknowledge that such information may contain inaccuracies or errors, and we are not liable for any such inaccuracies to the fullest extent permitted by law.

Indemnification, Limitation of Liability, and Release of Claims

Indemnification: You agree at all times to defend, indemnify, and hold harmless our Company, as well as any of our affiliates, agents, contractors, officers, directors, and employees, from and against any and all claims, causes of action, damages, liabilities, costs, and expenses, including legal fees, arising out of or related to our Programs, Products, Services, or your breach of any obligation set forth in these Terms.

Limitation of Liability & Release of Claims: We will not be held responsible or liable in any way for the information, products, or materials that you request or receive through our services. In no event will we be liable to any party for any type of direct, indirect, special, incidental, equitable, or consequential damages for any use of or reliance on our Programs, Products, or Services, and you hereby release us from any and all claims.

Your Conduct

You must use the Programs, Products, and Services for lawful purposes only. You agree that you will not use our materials in any of the following ways:

For fraudulent purposes or in connection with a criminal offense.
To send, use, or re-use any material that is illegal, offensive, abusive, defamatory, or infringing on any intellectual property rights.
To send or infect our systems with software viruses or harmful computer code.
To impersonate any third party or reproduce, duplicate, copy, or resell any part of our services in a way that is not in compliance with these Terms of Use.

Purchases, Online Commerce, and Refund Policy

If paying by debit card or credit card, you give us permission to automatically charge your card as payment for your Program, Product, or Service without any additional authorization. In the event that payment is not received by the due date, we reserve the right to cease your access to deliverables and services immediately.

Refund Policy: Due to the nature of consulting services and the transfer of intellectual property, all sales are subject to the strict return and refund policies outlined in your specific Statement of Work (SOW) or consulting agreement. Please refer to our official [Link to Return & Refund Policy] for comprehensive details regarding non-refundable deposits, retainer cancellations, and service deliverables.

Chargebacks: We do not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company. In the event of a chargeback, we reserve the right to report the incident to credit reporting agencies and terminate your access to all current and future services.

Termination

You have the right to terminate your use of our Services at any time by sending an e-mail to ascendhrcs@gmail.com, subject to the terms of your specific consulting agreement. We reserve the right in our sole discretion to refuse or terminate your access to our Programs, Products, or Services at any time, without notice. In the event of cancellation or termination by either party, you will have 24 hours to pay any and all remaining balances owed to us.

Dispute Resolution

It is hoped that should we ever have any differences, we could work them out amicably through correspondence. However, should we be unable to seek resolution, you agree that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator, selected jointly, in accordance with the American Arbitration Association Rules.

Prior to seeking arbitration, you must send an e-mail to us at ascendhrcs@gmail.com including all of your reasons for dissatisfaction. You agree that any arbitration will be held in Sussex County, New Jersey, and the prevailing party shall be entitled to all reasonable attorneys’ fees and costs necessary to enforce the decision of the arbitrator.

Governing Law

These Terms of Use shall be governed by the laws of the State of New Jersey, regardless of the conflict of laws principles thereof.

Confidentiality, Privacy, and Passwords

We request and require various personal data and Confidential Information to understand your needs and provide you with better services. All Confidential Information will be held in confidentiality and will not be disclosed to third parties, except as required by law or to protect our rights and property, in accordance with our full Privacy Policy.

If you are issued a username and password to access a client portal, you are responsible for maintaining the confidentiality of your account. You are not permitted to share your login credentials. We reserve the right to immediately terminate your access if we learn you have shared your account information.